Skip to main content

👥 Working with Members

This section covers ways you can interact with and support members through profiles, goals, and reflections.

Member Profiles​

Member profiles provide information about each individual's journey:

Member Profile View

What you might find helpful:

  • Timeline of member activities and progress
  • Direct messaging options
  • Goal creation and tracking
  • Reflection submissions
  • File sharing capabilities

Consider reviewing recent activity before connecting with a member to provide more personalized support.

Goals​

The Goal view allows you to see how members are progressing on their objectives:

Goal Detail View

Available features:

  • Goal descriptions and timelines
  • Progress indicators
  • Action steps and their status
  • Comments and guidance options

You might find it helpful to:

  • Monitor progress patterns
  • Break larger goals into smaller steps when appropriate
  • Offer encouragement along the way
  • Adjust goals when circumstances change

Reflections​

Reflections offer windows into members' thoughts and experiences:

Reflection Detail View

When viewing reflections, you can:

  • See the associated goal and action step
  • Read the member's thoughts
  • Respond with feedback or questions
  • Notice recurring themes over time

Some approaches that may be effective:

  • Acknowledging the member's experiences
  • Asking questions to encourage deeper thinking
  • Highlighting insights
  • Recognizing growth and progress

Helpful Reminders​

  • Each member has their own unique journey
  • Small, consistent interactions often have significant impact
  • Patterns across reflections and goals may reveal areas where support is most valuable
  • Meeting members where they are can build stronger connections

If you have questions about using these features, please reach out to support@octapp.us.